Softton Gitsy

How to set up a Jitsi softphone to connect to CRM Krusher

The Jitsi software product is developed for various operating systems and devices, and lives on the site, where you can download and work.

Install and start customizing.

You can find the connection data in CRM Krusher by opening the Settings – Users menu item and clicking on the name of the user you need. After that, the form will open in the lowest block, which will be visible data for access.

Now it’s time to add a SIP connection. After the first launch, the data entry window for your account opens. Fill in the fields, according to our settings.


  • Имя пользователя – login and server name and port, through appropriate delimiters
  • Пароль – SIP account password


After entering the data – press the button “Войти”, then open the softphone, not connected to the telephony. To complete the settings, open the menu item “Инструменты – Опции”.

In the window that appears, we also see that our account is not connected. But we are determined to overcome this barrier and double click on our account or select it with one click of the mouse and click “Правка”.

In the new window, you need to add data and edit some existing ones, as shown in the example.


  • change the port
  • uncheck with “Автоматическая настройка прокси-сервера”
    • we register our server in the fields Прокси and порт
  • Checking the field “Имя для авторизации”

and after everything is ready, click on the “Следующий” button, after which the test form of all the project will be displayed.

And to confirm our intentions, press the “Войти” button, after which we should see a successfully connected softphone.


The phrase “В сети” indicates that the connection attempt was successful, you can start calling.

Have a good working day


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